Being a home seller in this economy must be pretty tough. There is help now! HomeSeller Software has just been released. Its goal is to provide home owners with all of the tools, knowledge and feedback necessary to succeed. Best of all, it is completely free.
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Archive for January, 2009
Memberkit Case Study: HomeSellerSoftware.com
Wednesday, January 28th, 2009Memberkit Case Study: DogSearcher.com
Monday, January 12th, 2009DogSearcher is one of coolest sites we have worked on. As a part of our Complete Membership Site Solution we provided design and development services. Dog Searcher is a community site for dog owners. Users can discuss various dog related topics on the forum, make posts on their blog, create profiles for their dogs and even sell their puppies to other dog lovers. This site is also very rich in content. There are many useful articles about taking care of dogs. They have even started using the new Memberkit Answers application to create a Q&A section on the site.
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Gmail as Help Desk System
Monday, January 5th, 2009For a growing startup, customer support is one of the most important things. You need to be talking to them to:
- Keep them happy! Happy users talk to others about their experiences.
- Gain insight into how your users are thinking and what they need.
- Find out what is working, what is not work and what is confusing in your product.
We receive many support emails every day. We also have multiple people responsible for our products. That’s why I researched a lot about the helpdesk solutions and found out that they are too complex, confusing and difficult to maintain. Instead we have been using Gmail for many years and it worked well for us.
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