Archive for the ‘JotForm’ Category

Parallel Automated Browser Testing with Selenium and Sauce OnDemand

Wednesday, September 22nd, 2010

When you have a web app that is under constant development Continuous Integration and Continuous Deployment are incredibly useful practices. Planned releases may seem like a less risky approach, but they are not. When you do something a lot you keep getting good at it. We release our product ten times a day every day and we are loving it!
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JotForm 3.0 Released!

Monday, April 19th, 2010

JotForm 3.0 is now released! :)

With the new version we are releasing a separate product blog within the JotForm site so I will be posting JotForm related topics there from now on.

JotForm 3.0 Sneak Peaks: Philosophy

Monday, March 29th, 2010

Last week I covered many new features of JotForm 3.0 in screenshots. Today, I would like to talk about something different. Something I cannot capture in a screenshot. Today, I’d like to talk about our philosophy for JotForm 3.0. I think these things are what separates JotForm from the rest of the crowd.

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JotForm 3.0 Sneak Peaks: Survey Tools

Friday, March 26th, 2010

Many people, including us, use JotForm to create surveys. But, we were lacking some serious features on that front. Our form builder was designed for short question forms and we did not have conditions and branching features. We also did not have many survey input types.

plants

We are soon introducing many new features that makes JotForm one of the best web tools to create web based surveys.
1. Label Top Alignment option
2. Many new survey input types
3. Conditional fields and branching
4. New form share options
5. New form themes
6. New reporting and charting features

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JotForm Awarded Best Web Tool of 2010

Thursday, March 25th, 2010

best-web-toolWe are happy to announce WebHostingSearch.com awarded JotForm as “Best Web Tool” of 2010.

Web Hosting Search is an independent web hosting information guide. Here is what they do on their own words:

We are a group of professional webmasters who have had enough of all the lousy and half-hearted web hosting providers out there. So, we created a site that would credit the reliable web hosts and warn visitors of the lesser ones, sort the good from the bad.

Thank you WebHostingSearch.com for this great award.

JotForm 3.0 Sneak Peaks: Emails

Thursday, March 25th, 2010

JotForm servers send around 1 million emails every month. So, the second most important feature of JotForm is “sending emails reliably”.[*] Many people just come to JotForm, create a form, post it on their site and forget about it. They keep using JotForm for years without ever visiting our site since JotForm just works. It does what you need. When you have a new submission, JotForm instantly brings it to your inbox.

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JotForm 3.0 Sneak Peaks: Form Builder Overview

Wednesday, March 24th, 2010

While our team is working on the remaining 104 Internet Explorer bugs, I will sneak out and write another JotForm 3.0 preview. :) Today, I would like to cover the main features on JotForm 3.0 Form Builder.

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JotForm 3.0 Sneak Peaks: Introduction

Tuesday, March 23rd, 2010

As we are getting ready to release JotForm 3.0 on April 14th, we are getting tremendous amount of interest from our users. I would like to thank all JotForm users for being patient with us. During this time, I will be posting series of sneak peaks about the new version. My goal will be providing details about JotForm 3.0, screenshots and some more interesting details about us.

serkan
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JotForm Makes You Look Really Smart

Monday, March 22nd, 2010

JotForm Awarded Grassroots.org Tool of the Week for Non-Profits

Monday, March 22nd, 2010

logo

We are happy to announce that JotForm is awarded “Grassroots.org Tool of the Week” for non-profit organizations.

Grassroots.org is an organization that provides free web hosting and internet tools to non-profit organizations. They currently support 2,679 non-profits.

According to Scott D’Antuono, one of the volunteers at Grassroots.org team, “Many [Grassroots.org] members have used the Jotform service to create applications and forms they need to build on their websites”.

So, why should non-profits use JotForm. Scott explains in his blog post:

Like any business or organization, nonprofits need to collect information or have people to sign up for something (ex. mailing lists, fundraising drives, collecting donations, etc). Forms are an excellent way to gather that information efficiently. If you ever need to have people filling out forms online, you can create one with Jotform.

Thank you Grassroots.org for helping non-profits and recommending our product. :)

Web App Usability Testing is Good for You

Wednesday, March 10th, 2010

This is a pretty exciting week in the office. We invited several people to help us test the latest version of JotForm. It was eye opening to see how people behave on these tests. We have always done quick “what do you think about this site” or “what do you think about this feature” kind of tests with other people and since we always get feedback emails from people we thought we understood how other people use our web application. How wrong we were!

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Best Way to Improve Upgrade Rates

Sunday, February 28th, 2010

How would one optimize upgrade rate on a web service? That’s a very important question if you have a Freemium web application. It can also be a very dangerous question. Reminds me of a story I read somewhere a long time ago.

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Fighting Phishing with Bayesian Filtering

Wednesday, February 3rd, 2010

Phishing is a big problem. There are literally gangs which employ people in Nigeria to create phishing forms all day long. We know it because we are on the front lines. Our phishing filters suspend hundreds of phishers every month.

Since we are working very hard to make creating web forms easier, as an unfortunate side effect, phishers also prefer JotForm to create their forms. I am not sure if we should be flattered about this. :) What I am sure is that we have to fight hard to stop phishers, just like PayPal had to fight fraud hard to become one true Internet payment service.

We were fighting a losing war until couple of years ago. We had to manually review all suspicious forms. It was incredibly time consuming and phishers were creating new forms faster than we can delete them. So, we came up with a breakthrough idea. We implemented a Bayesian filter that detects and suspends phishing forms. Basically, we were using statistics to determine if a given form is doing phishing or not. It worked amazingly well. Whatever new ideas phishers came up with, our Bayesian filter quickly learned and adapted.

We have huge amount of data on phisher behavior; types of forms they create, commonly used words, types of tactics they use, where they come from etc. If you are a researcher or a student working on a thesis, feel free to contact me and I can provide you lots of data to play with. :)

Start Charging Users When They are Successful

Thursday, January 28th, 2010

How do you monetize a web application or a web site? What kind of business model makes long term success more likely? These topics are being discussed to death on many web business discussion boards. There are mainly two camps of thought: Cripple the product or provide 30-day trial period then disable it unless user buys it. I call them crippleware and trialware. I don’t like any of these approaches. I believe the best strategy is to only charge users when they are successful.

user_success_models
Like every successful relationship, business and customers need to meet in a middle ground. Both sides must be happy. If one side thinks they are being screwed, they will not like it and will probably leave at the first opportunity. Crippled products or trial versions are bad because one side on the relationship knows that the other side is only in it for the money and does not care about them. You can use these approaches successfully and probably can make more money in the short term, but you will also limit growth of the product.

If you limit the users too early, they will have to stop using the service before they reach to a critical point where they can completely learn and utilize your service. What do you think?

7 Inspirational Drag and Drop Web Applications

Thursday, January 7th, 2010

Drag and drop is one of the most underused features on web applications. Although there are really cool libraries, we haven’t seen a lot of adoption on this front. Using drag and drop on a web application can make it user friendly. It gives users flexibility to easily place and sort objects which can be very difficult and sometimes ugly to accomplish with buttons or links.

Here is a look at seven of the most creative drag and drop web applications:

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Send Yourself iPhone Push Notifications When Your Site is Down for Free

Sunday, December 20th, 2009

It has been six months since Apple released push notifications however the adoption has been pretty low among website monitoring tools. Probably because creating an iPhone App is not a trivial task. This tutorial describes how to use free tools available (mainly JotForm iPhone App) to send your iPhone push notifications when there is a problem on your site.
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How to Build E-mail Lists using JotForm

Thursday, December 17th, 2009

A recent eHow tutorial describes how to use JotForm to create email lists and send them newsletters or your offerings. One of the greatest ways to increase your sales is to send your users periodical emails. Don’t overdo it. Send them sparsely. We usually send our users 2-3  times a year and only if we have a major news such as a new version or a discount.

Include real information and provide some value in your emails. Spend your time to make it look fine.
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Great Start for JotForm iPhone App

Thursday, December 17th, 2009

It has been a week since we released JotForm iPhone App and the interest has been more than what we excepted. Over 450 users have installed JotForm App on their iPhone in the first week. Our users also provided nice reviews:

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JotForm iPhone App Now Available on App Store!

Tuesday, December 8th, 2009

We’re very excited to announce that JotForm iPhone App is now available on iPhone App Store!

It is completely Free. Install it today to receive and access your form submissions anywhere! You can …

  • Get instant notifications when there is a new submission,
  • Browse your recently received web form submissions easily,
  • Browse submissions on each web form,
  • Search inside your existing form submissions,
  • Reply or Forward your submissions right from your iPhone.

Get JotForm iPhone App Now!

How We Used Lean Development for JotForm iPhone Application

Saturday, November 28th, 2009

We have finally completed our JotForm iPhone app and submitted it to Apple for review. Once approved it will be  completely free to all JotForm users. I would like to share how we developed the new application with user feedback.

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